Get in touch with us by telephone 9 AM – 9 PM seven days a week
Shoot us an email, give us a call, or schedule a time you’d like us to call you!
You can place your order with any of our event consultants. Contact us 1(877) 957-2789
We are open from 9am – 5pm, Monday through Friday. We also have a 24-hour on-call service for any last minute additions or concerns.
We suggest placing your order at least 10 days before your event to ensure equipment availability. If you wish, orders can be placed as little as 4-5 days prior to your event, however we cannot guarantee availability
We require your name, address, phone number, location of your event, a valid drivers license and a major credit card. Your credit card will simply be on hold for a $25 security deposit. If you would like to pay with cash, we will need a deposit equal to the replacement cost of the equipment, which will be refunded upon return of the equipment.
No. We will deliver one chair if you’d like.
No, you don’t have to be present for deliveries, as long as you have made arrangements with our sales team for the equipment to be dropped off at a secure location on-site.
Sure you can. Will Call is available 9am – 5pm Monday through Friday at either our showroom in San Mateo or at our warehouse facilities in South San Francisco. Just be sure to have a sufficient amount of space in your vehicle to transfer the equipment. Note: we do not supply rope or tie-down materials.
It’s a team effort. We will set up and take down complex equipment, such as tenting, stages, dance floors and/or lighting. All other equipment will arrived stacked and placed within 50 feet of our truck, in a proper location, and should be put back in the same location for pick up. Complete set up and take down services are available at an additional fee.
Yes. Weekend rentals are usually dropped off on Fridays and picked-up on Mondays.